When we think about policies, the first thing
that comes to our minds are the rules we must comply when we work in a company.
Companies around the world have policies. Every one has, and almost no company
have the same and equal policies that others have.
Also the amount varies. Big companies have much
more policies than small and medium businesses. Policies help businesses keep
things under control. In my theory, that’s why big corporations have more
policies than smaller ones. In a 50,000 employee company, there have to
certain rules available to keep things under control. You can compare this with
a country. The bigger the country, then bigger the amount of laws. The absence
of policies could lead a big company into chaos, leading every one of the 50,000
employees to do whatever they want and go in different direction for completing
a task. I think they are needed if you want to manage that amount of people
under one structure.
But, while the amount of policies in a company
increases, also the processes and bureaucracy for making what once was simple
things. Tasks become more tedious. Check in a file into the repository, ask for
expense reimbursement, ask for your vacation, getting approval for a purchase
order; you can come up with thousands of examples. But one thing is for sure:
everything becomes more slower.
That’s why small firms must be more faster and
adaptable than larger firms (definitively a
advantage). It’s easier to keep track of work with fewer employees. And
every knows how to do their tasks and what rules to comply, because that’s the
way we do things around here, everybody knows that. You want to start blogging
about your business, you go, get an account and that’s it. Big companies don’t
do it. They have to develop first a policy that every employee must submit if
they want to blog. But there’s a balance: every company wants to grow, increase
revenues and for that, you have to increase the amount of employees. Following
what we have said, you will also need to increase the amount of policies to keep
the environment of your office from coming to a chaos.
You can do various things to keep this from
happening. One I think is to try to have like independent teams inside your
company. For example, if you are planning to launch a new product or line of
product, try to put the people in charge of doing this task in a structure like
if they were independent. Like a company apart. This will give them the freedom
and creativity necessary to drive things through. It’s like growing the company
without actually growing the structure. This people can report directly to the
CEO or President.
One other thing that can be done is to enforce
policies in the company in way so transparent for the employee, that he doesn’t
notice that a policy is been applied. And how you can get that? How do you get
your officers to not notice they don’t have the right level of approval for a
certain loan request? When you use
automation software, like workflow, processes and rules (policies) of
the company are enter in the software. Then the software drives and enforce the
process and end users just have to complete their tasks. I like to call it “the
good parent”. They always hold their sons by their hands.
Now you make processes and policy enforcement
inside the company and you don’t have to train everybody to comply with the new
rules. That rules sit on a repository, and everyone complies with it or the
process don’t go forward. So training costs go down and also the people require
to watch for policy enforcement. You’re making things simpler.
If you combine the two options above, you have
an ultra fast company. Operating and completing tasks in much better way than