Some months ago Microsoft had a program called SQL Server Front Runner in which different companies submitted their product to be tested against SQL Server. It was a very good program because the tests were conducted by VeriTest, a famous third party company dedicated to testing software. We submitted SkyXoft Procx and got our certification of good to go!

Yes, you have to do it. No, don’t ask more questions about it. Yes, you will need to learn a couple of things, and some of your colleagues are going to refuse using it, but you have to. In the long run, you will increase your organization productivity and you won’t be able to live without it. Some of the things you’ll get: Central document repository: no more storing files on your local hard disk or on a shared folder in the network. With SharePoint you will be able to store documents in a repository accessible via web. When some other person needs to collaborate on the document,...

Productivity has been key factor of growth of companies now days. When organizations can’t reduce more costs and you have others rising, in which you cannot have a direct influence, the only way to increase profits is getting into productivity. When people ask me to define productivity, I respond a four word sentence: do more with less. That’s it. Process more insurance claims without increasing personnel, find company documents and information more easily without wasting time, automate processes and relocate employees to perform value added activities in the business, handle more loans...

How can you really know how your company is doing if are not measuring processes? Do you know how many support requests are you getting from users per month? From what area are they coming? If you go to the customer service representative, do you know how much time is lasting for giving the customer a definitive answer on their problem? There is no way we can improve these type of services if you are not taking measures of the process. By doing so, then we can think about augmenting our customer satisfaction index or reducing the amount of errors that a product has when going out to the streets. In...

We’ve been working hard in these previous weeks getting version 2.5 of Procx out on the streets. Most of the new features comes as part of the feedback we’ve been getting from our customers. The winner feature of all was a better web client interface. So, we dedicated the majority of the time in developing a new client with all the features requested. Here’s a preview of what’s coming: 1. The home page: The initial page welcomes every user with a summary of tasks pending and overdue for him. Also, a small calendar shows the tasks a person has for today by default. (click for...